Shipping policy

SHIPPING POLICY

Order Processing

All orders are subject to review and verification before dispatch. Orders are typically processed within 1–2 business days, excluding weekends and public holidays.

Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) for eligible orders and locations.

To prevent fraudulent orders and ensure secure delivery, customers may be contacted to verify their order details before shipment. Orders that cannot be verified may be delayed, cancelled, or declined at our discretion.

Identity Verification

The person placing the order must provide accurate and complete information, including:

• Full name
• Valid contact number
• Delivery address
• Any additional information required for delivery verification

The recipient may be requested to confirm their identity upon delivery. Failure to provide accurate information may result in order cancellation or refusal of delivery.

Delivery

Delivery times may vary depending on the destination, courier availability, weather conditions, public holidays, and other unforeseen circumstances.

Customers are responsible for ensuring that someone is available to receive the order at the provided delivery address.

Failed Deliveries

If a delivery attempt is unsuccessful due to incorrect information, customer unavailability, refusal to accept the order, or inability to verify the recipient, additional delivery charges may apply for re-delivery.

Order Refusal

We reserve the right to refuse, cancel, or withhold shipment of any order that appears suspicious, cannot be verified, or does not comply with our policies.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is confirmed.

Policy Updates

We reserve the right to modify this Shipping Policy at any time without prior notice. The latest version published on our website shall apply to all orders.